Parceltools, headquartered at 18 Larkin Street, Waverton, Sydney, 2060, is responsible for the processing of personal data as shown in the Privacy Policy. You can mail us at: 18 Larkin Street, Waverton, Sydney, 2060, Australia.

What kind of data do we collect?

Parceltools processes personal data if you use our services and/or if you have provided us with your information yourself. Below, you will find an overview of the personal data we collect:

• First and last name, phone number, e-mail address, company name
• Other personal data you have actively provided, for example through email or phone communication or by creating a profile on this website
• Data of your activities on our website (browsing and geographical data)
• Internet browser and type of device used

Processing special and/or sensitive personal data

Our website and/or services does not have the intention of collecting data over website visitors under the age of 16. Unless they have the consent of a parent or legal guardian. We recommend parents to be involved in the online activities of their children, to avoid data being collected about their children without parental consent. If you are convinced that we have collected personal data of a minor without that consent, please contact us at emea@cubetape.com, so we can remove the data.

The goal and the grounds on which we process personal data

Parceltools processes personal data with the following goals:

• Sending our newsletter and/or brochure
• To be able to call or e-mail you in case this is necessary to provide you with our products or services
• To inform you about changes in our services and products
• To deliver products and services to you
• Parceltools analyses your behaviour on the website in order to improve the website and our range of products and services based on your preferences
• Parceltools also processes personal data if we are legally obliged to do so, for example data we need for tax purposes

Automatic decisions

Parceltools does not make decisions based on the automatic processing of matters that can have (significant) consequences for individuals. This refers to decisions taken by computer programs or –systems, without a human (for example a Parceltools employee) being involved.

Data Retention

Parceltools stores your personal data no longer than is strictly necessary to realize the goals for which your personal data is collected. We use the following categories for this:

Personal data for an enquiry

Retention period: 5 years from the last point of contact, in case no exchange of products or services follows.

Reason: until 5 years after the request, we want to be able to analyze the amount of leads and discuss potential business.

Personal data if you signed up for our newsletter

Retention period: until you decide to unsubscribe.

Reason: those who sign up for the newsletter are actively asked to givepermission, we will keep their data until they choose to unsubscribe.

Personal data about your activities on our website, your internet browser and your device

Retention period: unlimited

Reason: we do not store personal data which can be traced back to an individual

Cookies or comparable techniques used

Parceltools uses only technical and functional cookies and analytical cookies that do not breach your privacy. A cookie is a small text file that Is saved at a first website to our website on your computer, tablet or smartphone. The cookies we use are necessary to run the technical side of the website and to ensure user convenience. They ensure the website works well and remember for example your preferences. They also help us optimize our website. You can turn off cookies by changing your browser settings to stop saving cookies. You can also remove all  previously saved preferences of your browser.

Functional cookies

Diverse WordPress cookies to guarantee the proper functioning of the website. For example, by remembering your language when you log in to your session. These cookies do not contain personal data and will not be shared with third parties.

Analytical cookies

Cookie: Google Analytics, name: _ga, _gid, function: Analytical cookie that measures website visits, data retention: unlimited. Your IP address will be sent along anonymously. This means that your IP address cannot be linked to you specifically.

Seeing, adjusting and removing data

You have the right to see, adjust or remove personal data. Additionally, you have the right to revoke or object to any processing of your personal data by Parceltools and you have the right of data portability. That means that you can request us to provide you with the personal data we have of you in the form of a file and send it to you or another organization. You can request to see, correct, remove or to share your personal data by sending an e-mail to emea@cubetape.com. To be certain that the request was made by you, we ask you to include a copy of your identity card along. In this copy, please blacken your photo, MRZ (machine readable zone), passport number and citizen service number. This to protect your privacy. We will respond as soon as possible.

How we secure personal data

Parceltools takes securing your personal data seriously and will take suitable action in the case of abuse, loss, unauthorized access, unwanted disclosure and illegal changes. If you have the impression that your data is not secure, or if there are any signs of abuse, please contact our customer service via mail.